Frequently Asked Questions
General
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Trimlight is the Nation’s first provider and installer of permanent LED lighting for homes and businesses which provides year-round architectural accents, increases security, celebrates holidays and events, enlivens outdoor spaces, and enhances curb appeal.
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Trimlight is a permanent, programmable LED lighting system for your home or business. Trimlight is professionally installed and allows for holiday, landscape, and security lighting year-round! The lights are completely customizable through the Trimlight app, hardly noticeable during the day, and energy-efficient. We’re the most functional and versatile permanent lighting on the market.
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Trimlight can be installed on any structure, both residential and commercial, including patios and outdoor living spaces, movie theaters, parks, churches, restaurants, banks, etc. If you're a property owner looking for a great all-in-one solution or a business manager/owner looking to increase visibility and foot traffic to your location, Trimlight is for you!
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There are so many benefits of Trimlight! The first obvious benefit is permanence. Trimlight eliminates the need to pay for traditional temporary holiday lights, which gets very expensive year after year. It also eliminates the need to put lights up yourself, eliminating the risk of potentially harming yourself by climbing up on the roof and freeing up your time so you can spend it with family during the holidays. Another huge benefit is the aesthetic. With custom-matched channels and professional installation, these lights are designed to stay up year-round, fit within any HOA guidelines, and compliment the look of any home. Trimlight is the best value since users are able to use the system year-round, as opposed to four weeks out of the year. Manufacturer warranty, energy efficiency, and reliable customer service are just a few more applicable beneifits.
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If customers reside within an HOA, we’re happy to help you submit the required paperwork to your HOA for approval. We've worked with hundreds of HOA’s across the nation and Trimlight is approved by nearly every HOA due to it’s sleek, professional design and installation. In fact, many HOAs hire us to install permanent holiday lighting on their entrances, clubhouses, and guard-gates! For approval for your specific HOA, please contact us with the name of your HOA and we will contact you regarding the next steps!
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Our patented channel allows us to install our lights on any roofline or structure. We use recycled aluminum to prevent from rust or corrosion and is enamel-baked to prevent from fading and chipping over time. This channel is color-matched to any existing trim color and is installed on the underside of the eave, behind the gutters and trim. This allows it to be practically invisible during the day and unnoticeable to those passing by!
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Our app is extremely user-friendly and compatible with both Android and Apple devices. The app comes with over 180 presets, preconfigured holiday patterns, and daily timers. For those who want complete customization, users can also set custom sequences and make their own color combos. The beauty of our system is you can set it and forget it!
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Trimlight comes with a Lifetime Product Warranty. The lifetime of Trimlight depends on how often it is being used. On average Trimlight will last between 20-30 years (assuming it is only used during nighttime hours). If Trimlight is constantly left on day and night, it will significantly reduce the lifetime of the lights.
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Trimlight provides an industry leading lifetime product warranty. This warranty covers any components of the Trimlight system for the life of those components. When used properly the components in the Trimlight system should last 20 to 30 years. If the system is left on 24 hours per day this greatly diminishes the lifetime of the product.
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Unfortunately, you cannot have your existing Trimlight system removed and used again on another home. Trimlight is designed to be a permanent fixture on the home and the channel is specifically ordered to match the color, style, and footage of your existing home so it would not meet the criteria to be utilized on another structure.
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Trimlight’s patented channel system is designed to match the color of the roofline, blending in seamlessly to hide the wires from view. They lock the lights securely in place and are hardly noticeable during the day.
Lighting
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Hardly any! Each Trimlight bulb uses 0.6 watts of energy. A 200 foot system would then use 120-400 watts. That means you would have to run your Trimlight system for nearly 3-8 hours before you're billed $0.06 - $0.20! In comparison, incandescent Christmas lights use anywhere from 1000-1400 watts for the same number of lights!
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Please contact our Installation Manager at mark@bluegrasstrimlight.com to schedule a hassle-free replacement if one of your lights has gone out. Rest assured, your bulb is safeguarded by a product warranty of up to 50,000 hours of light use and we also offer a two-year labor warranty.
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The answer is sometimes. If the glitch or fault occurs within the RGB components then it will only affect that light. The light may turn a different color or shut off completely. If the glitch or fault occurs within the data wire of the affected light, it may affect all the lights after it in line. Either way it is a quick and simple repair, reach out to your local dealer and they will swap out the affected light which will correct any issue.
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Typically, LED diodes with lenses can become faded or damaged due to constant sun exposure over time. However, Trimlight’s residential lighting has no lens or covering, just the direct LED shows out of the channel, which means Trimlight LEDs will not fade, get cloudy, or become discolored over time like many other exterior LEDs. Furthermore, Trimlight residential LEDs face down and below the channel which further protects them from constant sun exposure.
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With RGB lights, pure white uses a combination of red, green, and blue to create the color. Therefore, the pure white setting may appear to have a blue hue, some people see the hue and some do not. We recommend looking at pure white from the sidewalk or street before trying to adjust the setting. If you still want to take the blue out, you can go into the custom color setting, type in 255 in each box below the corresponding R-G-B. From there, slowly decrease the number in the blue category until you see a white light you like. You can also use google to search for lists of RGB codes for different white hues. The Trimlight app includes a standard warm white and standard cool white option as well as the ability to customize shades any way you’d like!
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Yes, we have a preset for warm white on the custom color palette screen. Click on the color circle labeled WW which is the first circle on the second row. In addition to long pressing a custom color circle and dragging your finger across the color spectrum, you can also type in RGB codes directly into the boxes below the R-G-B settings. For a list of custom color RGB codes to input, use google to search for RGB color code charts.
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Yes, from the color palette screen simply long press any color circle outside the gray line box and a window will pop up giving you the option to slide your finger through the color spectrum to a specific custom color. You can also type in RGB codes for different color options. Then click OK and that custom color will be saved in that color circle.
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This will vary based on the controller type you have. Our newest system, the Edge controller, offers almost limitless possibilities. Contact us for more details.
App and Technology
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For detailed tutorial videos visit Trimlight's YouTube Page. If you still need assistance or in-person training, contact us at (859) 880-1180 or at sales@bluegrasstrimlight.com
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Yes, the Trimlight system has the capability to be paired to your home network, however, keep in mind we cannot guarantee Trimlight will connect to your home network based on many variables outside our control such as the type of router/modem, firewall settings, potential obstacles, interference from other devices, etc.
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The "pair new device" button allows you to pair Trimlight to your home network. Keep in mind we cannot guarantee Trimlight will connect to your home network based on many variable outside our control such as type of router/modem, firewall settings, potential obstacles, interference from other devices, etc.
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Absolutely, the Trimlight app is designed to work with any iPhone or Android device. The app will also work with most Mac computer systems since they are app-driven. It will not work with PC computers.
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You can rename a previously saved pattern by simply connecting to Trimlight app, press enter, then click on the clock icon at the bottom right. From there you will see a list of all current patterns. Swipe left on the pattern you would like to rename and you will see an option appear to rename or delete the pattern.
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You can save up to 30 patterns in the Trimlight app. Once you go over that, you will receive a message that you have exceeded your pattern limit. At that point simply click on the clock icon at the bottom right. From there, you will see a list of all current patterns. Swipe left on the patterns you would like to delete and you will see an option appear to rename or delete the patterns.
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Yes, you can, but we recommend to not overlap your daily timer with a calendar event. For example, you can create a calendar event for a holiday and set it to run from 7;00 p.m. to 11:00 p.m.. Then you could set a daily timer to come on from 11:01 p.m. to midnight or even to 5;00 a.m. As long as the timers to not overlap they will work correctly.
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With Trimlight’s user friendly app, you can pre-program your lights to turn on and shut off on specific days and times. This allows you to set up any lighting schedule you want and you don’t have to worry about it while you are away on business or vacation. You can also set your system up to specific dates and patterns for holidays, sporting events or any special occasions months in advance. With Trimlight, you can set it and forget it.
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No, the Trimlight controller has a built in battery so all saved programs and timers will not be lost if the controller loses power. That being said, we always recommend keeping the Trimlight controller plugged in at all times unless performing a soft reset or hard reset.
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Simply locate the white Trimlight controller, unplug it for 1 minute, then plug back in. You can also cut power to the white controller by pulling out the green cube next to the blue or green light for 1 minute then plugging back in. This will clear any error codes in your controller without deleting any patterns or timers you have saved.
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Typically the Trimlight control box is mounted on an interior wall inside a garage or under a carport. The Trimlight system simply plugs into a regular outlet.
Pricing
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The cost to install our Trimlight system varies based on size and scope of your project (i.e. linear footage, architectural elements of the roof line, aerial equipment needed, etc.). Our minimum Trimlight installation is $2,000 with the front side of the average home typically in the $2,000-$3,000 range.
For an exact project quote, fill out the request form and we’ll get back to you right away!